You can cancel your purchase at any time either before or up to 14 days after delivery by:

E-mailing us at returns@oudh.co.uk

Your product must be complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

You will receive a full refund, and the cancellation is free of charge provided you return the product.

We cannot cancel your purchase when:

You return your product in a used/damaged condition

Return of faulty/damaged goods

The following are guidelines. Wherever possible we will respond to your individual circumstances.

If there is a fault/damage with your product within 14 days of delivery (or other defect with your order), we will normally offer a prompt repair, exchange or refund. 

To qualify for a refund or exchange the product must be: in otherwise “as new” condition; and complete with any accessories and with the original box and packaging.

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS